Privacy Policy

Overview

Live Your Life Counseling (“we,” “us,” or “our”) is a virtual therapy practice serving clients throughout Colorado. This Privacy Policy explains how we collect, use, and protect information when you visit our website at liveyourlifecounseling.com (the “Site”).

This policy applies to information collected through the Site only. It does not govern clinical records or health information exchanged in the course of providing therapy services — those are handled separately under HIPAA and our clinical privacy practices, described below.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit the Site.

Information you provide

When you submit our contact form, we collect the information you enter, which may include your name, email address, phone number, and a description of what you’re looking for. This information is used solely to respond to your inquiry and connect you with a therapist.

Information collected automatically

Like most websites, our Site may collect certain technical information automatically when you visit, including:

• Your browser type and version
• Pages visited and time spent on the Site
• Referring website or search terms
• General geographic location (city/region level, not precise location)
• Device type and operating system

This information is collected through standard web analytics tools and is used in aggregate to understand how visitors use the Site and improve its content. It is not linked to your identity.

Analytics

Our Site may use third-party analytics services (such as Google Analytics) to help us understand traffic patterns and site usage. These services may use cookies or similar tracking technologies to collect anonymous usage data.

Analytics data is aggregated and does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Connect prospective clients with an appropriate therapist
• Send text messages if you have consented to receive them (see our SMS Policy)
• Understand how visitors use the Site and improve its content
• Comply with applicable laws and legal obligations

We do not use your information for advertising, sell it to third parties, or share it with marketers.

HIPAA and Clinical Records

This website is a general marketing and information site. It is not a HIPAA-covered medium, and submitting a contact form does not create a therapist-client relationship or initiate a HIPAA-protected communication.

If you become a client of Live Your Life Counseling, your clinical health information — including session notes, treatment records, diagnoses, and billing records — is handled under the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which you will receive at intake. Clinical records are maintained in a HIPAA-compliant electronic health record system and are not stored on or transmitted through this website.

If you have questions about how your clinical information is used and protected, please contact us directly or refer to your Notice of Privacy Practices.

Colorado Privacy Act (CPA)

Colorado residents have certain rights under the Colorado Privacy Act (CPA), including the right to:

• Know whether we are processing your personal data
• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete personal data you have provided to us
• Opt out of the sale of personal data (we do not sell personal data)
• Opt out of targeted advertising (we do not use your data for targeted advertising)

To exercise any of these rights, please contact us at info@liveyourlifecounseling.com. We will respond to verified requests within 45 days as required by law.

Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and for reasonable follow-up. If you do not become a client, your contact information is not stored indefinitely. You may request deletion of your information at any time by contacting us.

Third-Party Links

Our Site may contain links to third-party websites, including our client portal (hosted by SimplePractice). These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

Children's Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors through the Site. If you believe a minor has submitted information through our contact form, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: